Got questions?
We’ve got answers! Browse through our FAQs to find quick and helpful information about our services, processes, and policies. If you don’t see what you’re looking for, feel free to reach out, we’re happy to help!
Care & Services
Do you provide medical care?
No, we provide non-medical in-home care, such as companionship, assistance with daily living, and light housekeeping.
Can you help with dementia care?
Yes, we have specialized training in dementia care and can support clients with cognitive impairments.
Do you assist with personal care, such as bathing and dressing?
At this time, we do not have a certified HCA or PSW, but we can provide personal care assistance based on the client’s needs.
Can you provide overnight or 24-hour care?
We do not have any overnight carers at this time, but we offer respite and extended care options.
Do you offer housekeeping services?
Yes, we offer both light housekeeping and deep cleaning as part of our care services.
Scheduling & Availability
How do I schedule care services?
Contact us to discuss your needs, and we will create a customized care plan that fits your schedule.
Do you offer flexible scheduling?
Yes, we provide part-time, full-time, and occasional care options.
Is there a minimum number of hours required for service?
Yes, there is a minimum booking requirement, depending on the type of care needed. Contact us for details.
Costs & Payment
How much do your services cost?
Our rates vary depending on the type and duration of care. Contact us for pricing details and customized care plans.
Do you accept insurance or government funding?
We can help guide you through funding options if available, but we currently operate as a private pay service.
What payment methods do you accept?
We accept e-transfer, credit/debit, and cash payments.
Caregiver Information
Are your caregivers trained and certified?
Yes! Some carers have certifications in Dementia Care, as well as a Death Doula Certification.
Do you provide background checks on caregivers?
Yes, all caregivers undergo background checks and screening before providing care.
Can I request the same caregiver for each visit?
We strive to provide consistency and match clients with caregivers who best meet their needs.
Care & Services
Scheduling & Availability
Do you provide medical care?
No, we provide non-medical in-home care, such as companionship, assistance with daily living, and light housekeeping.
Can you help with dementia care?
Yes, we have specialized training in dementia care and can support clients with cognitive impairments.
Do you assist with personal care, such as bathing and dressing?
At this time, we do not have a certified HCA or PSW, but we can provide personal care assistance based on the client’s needs.
Can you provide overnight or 24-hour care?
We do not have any overnight carers at this time, but we offer respite and extended care options.
Do you offer housekeeping services?
Yes, we offer both light housekeeping and deep cleaning as part of our care services.
How do I schedule care services?
Contact us to discuss your needs, and we will create a customized care plan that fits your schedule.
Do you offer flexible scheduling?
Yes, we provide part-time, full-time, and occasional care options.
Is there a minimum number of hours required for service?
Yes, there is a minimum booking requirement, depending on the type of care needed. Contact us for details.
Costs & Payment
Caregiver Information
How much do your services cost?
Our rates vary depending on the type and duration of care. Contact us for pricing details and customized care plans.
Do you accept insurance or government funding?
We can help guide you through funding options if available, but we currently operate as a private pay service.
What payment methods do you accept?
We accept e-transfer, credit/debit, and cash payments.
Are your caregivers trained and certified?
Yes! Some carers have certifications in Dementia Care, as well as a Death Doula Certification.
Do you provide background checks on caregivers?
Yes, all caregivers undergo background checks and screening before providing care.
Can I request the same caregiver for each visit?
We strive to provide consistency and match clients with caregivers who best meet their needs.